Disabled Refuge Systems

From your local fire safety experts in Wiltshire, Gloucestershire and Bristol

Ensure safe evacuation for all building occupants with a compliant, professionally installed disabled refuge system from T H WHITE. With over 39 years of experience in fire safety systems, we’re your go to local experts servicing the Wiltshire, Gloucestershire and Bristol areas. Need a fast quote or site assessment? Our local fire safety team are happy to help.

What is a Disabled Refuge?

A disabled refuge is a designated safe area within a building – typically located on each floor near a protected stairwell – where individuals who cannot evacuate unaided can await assistance during a fire or emergency. These areas are legally required in most multi-storey non-domestic buildings under UK fire safety regulations.

Why Your Building Needs One

Disabled refuge systems are not only a regulatory requirement—as outlined in BS 5839‑9, The Fire Safety Act 2022, and Building Regulations Part B and Part M—but also a vital component of inclusive building design. Ensuring everyone, including those with mobility impairments, has a means of escape is both a legal and moral responsibility.

Our Disabled Refuge Solutions

At T H WHITE, we design, supply and install fully compliant disabled refuge systems tailored to your premises. From our initial free, no obligation survey right through to delivery, we work with you to understand the exact requirements of your business and advise on all legal and regulatory requirements to ensure your building, and the people in it, are protected. Our service includes:

• Two-way voice communication systems that are BS5839-9 compliant
• Strategically positioned disabled refuge areas to benefit fire strategy plans
• Integration with fire alarm and building management systems
• Full commissioning, testing and certification
• Ongoing maintenance and compliance checks

Why T H WHITE for Disabled Refuge?

We have 39 years of experience in fire safety compliance and are the local partner of choice in Wiltshire, Gloucestershire and Bristol. Our certified engineers are trusted by councils, contractors and commercial landlords alike because they ensure your system:

• Meets all current UK regulations
• Is designed around the specific evacuation strategy of your building
• Is delivered with minimal business disruption and long-term reliability

Your Local, Responsive, Compliant Fire Safety Partners

Our team of fully certified fire safety experts are on hand and ready to help. We only install market leading, tried and tested products that are built to last. From Bristol to Cirencester and Salisbury to Swindon, we ensure local businesses stay safe and compliant. Wherever you are, if you’re looking for a fire safety partner you can count on, get in touch today to arrange a site visit.